FAQs

Which material is used for the hair?

Our units are made from quality synthetic fiber formed to mimic the afro kinky texture. You'll notice that our pieces have a deliberate untamed finish that makes them look authentic.

What color is natural black?

We've mixed colors 1b and 2 together to get what we call natural black.

Can I wash my unit?

Some units can be washed in water and comes with washing instructions, please check these details carfeully. After wearing your unit you can let it air out for a bit if needed and then store it in the pretty purple bag it came in. For the cleaning of styles with fixed buns, we strongly suggest wiping the base with a damp cloth and letting it air dry. Take care not to rub, squeeze or massage your unit. The frohawks, afropuff & kinky clip-ins can easily be washed and rinsed gently in water. Do not 'vigoriously' shake the water out of the units after washing, you will loose some curl definition.

Can I use heat on my unit?

No, do not apply heat to the unit as it may cause damage. Your unit is already styled and ready to wear so that's another reason not to do it.

Will my unit get tangled and matted?

Our afro kinky hairpieces are made from synthetic fiber so you will experience tangling and matting with the loose curls (for example: Frohawks, Afropuff & Kinky Clip-ins). This will happen over time and also if the bottom of the unit is frequently rubbing against your neck and clothing. We recommend that you freshen up these units now and then by gently finger detangling the curls when washing and snip away the hopeless matted parts where possible. In our opinion, our products get better with age, but synthetic hair will not last forever. Keep an open mind about this and enjoy the units for as long as you can.

Will those pre-made buns stay in-tact?

We want to present you with beautiful products and do our best to make sure that they are well made. The pre-styled bun units are not just going to fall apart. They'll be around for you to enjoy for quite some time if cared for properly. Be careful not to pull, rub, suqeeze or massage the unit. Store it in the pretty purple bag that it came in until you're ready to wear it again. Protect your units if you're caught out in the rain. Now and then, gently brush down or snip away strands of hair that get too wild. Use a little hairspray to tame flyaways. Clean these units by wiping the base with a damp cloth, then allow the unit to air dry.

Can I visit you to see and try out the units?

We do not have a retail shop and our office address does not receive vistiors. As we grown our resellers list, we will publish the info to help you find the one nearest you.

How and when can I contact you?

You can always email us at info@otthair.com, call us at +31 651676829 or start a live chat from 10am - 6pm Mon - Fri. We're located in Amsterdam, The Netherlands (GMT+1)